What is Afterpay?
Afterpay is a digital service that makes it possible to buy something now and pay it off in fortnightly installments similar to layaway on an item. You’ll get the product right away whenever you shop online and in the best of scenarios, you’ll pay nothing more.
How do I use Afterpay?
Shop bootjack.com as usual — just choose “Afterpay” as your payment method at checkout, register with Afterpay and provide payment details (they accept visa or mastercard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!
Please note: all items in your shopping bag must be eligible for Afterpay, and the total value must be between $100 and $1000.
Where can I use Afterpay?
Afterpay can only be used for purchases made on bootjack.com. Afterpay can NOT be used for purchases made in any of our store locations.
Please note: You do NOT qualify for free shipping with Afterpay.
Can I use Afterpay if I’m an international customer?
Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.
How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can’t pay an Afterpay installment?
If funds are not available at the time an automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is still not made within seven days. Late fees will not exceed 25% of the total order.
Please see Afterpay’s payment purchase agreement here.
When will my items be delivered if I use Afterpay?
Like any bootjack.com order, Afterpay orders are delivered within our standard shipping timeframes. Visit shipping information for more details.
Is there a limit to how much I can spend on a single Afterpay transaction?
Yes; your order must be between $100 and $1000 to use Afterpay.
What products are not eligible for Afterpay?
Afterpay is not available on purchases of gift cards or e-gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
How do I return or exchange an item purchased with Afterpay?
All Afterpay orders must be returned and processed via mail. Exchanges can/will NOT be made using the Afterypay payment method. If we happen to not have a(n) item(s) in stock for your order, you will be refunded for your item(s) specifically. Each customer must place a separate order if they want an alternative/similar item that wasn’t in their current order while using Afterpay.
In order to return your item, use our online return portal to print a return label. To print out your return label via UPS click here.
Please note, refunds for Afterpay will be refunded from bootjack.com to Afterpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.
Afterpay will be notified of your return and refund payment accordingly. If you have a question or concern about your Afterpay order, please contact Afterpay support at firstname.lastname@example.org
Where can I find out more about Afterpay?
If you have a question about your Afterpay account or order, please contact Afterpay’s customer support at email@example.com.