AfterPay ~ Sezzle ~ Klarna - FAQ

What is Afterpay?

Afterpay is a digital service that makes it possible to buy something now and pay it off in fortnightly installments similar to layaway on an item. You'll get the product right away whenever you shop online and in the best of scenarios, you'll pay nothing more.

How do I use Afterpay?

Shop bootjack.com as usual — just choose "Afterpay" as your payment method at checkout, register with Afterpay and provide payment details (they accept visa or mastercard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!

Please note: all items in your shopping bag must be eligible for Afterpay, and the total value must be between $100 and $1000.

Where can I use Afterpay?

Afterpay can only be used for purchases made on bootjack.com. Afterpay can NOT be used for purchases made in any of our store locations.

Please note: You do NOT qualify for free shipping with Afterpay.

 

Can I use Afterpay if I'm an international customer?

Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.

How does the Afterpay payment schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can't pay an Afterpay installment?

If funds are not available at the time an automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is still not made within seven days. Late fees will not exceed 25% of the total order.

Please see Afterpay's payment purchase agreement here.

When will my items be delivered if I use Afterpay?

Like any bootjack.com order, Afterpay orders are delivered within our standard shipping timeframes. Visit shipping information for more details.

Is there a limit to how much I can spend on a single Afterpay transaction?

Yes; your order must be between $100 and $1000 to use Afterpay.

What products are not eligible for Afterpay?

Afterpay is not available on purchases of gift cards or e-gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

How do I return or exchange an item purchased with Afterpay?

If you are exchanging an item and a credit is required, your card will be credited for that purchase. A new order will then be placed for your new item. You will see a new authorization for this new order.  Any payments that you still owed on the returned item will need to be paid still since the new order will be discounted for the amount of the old order.

As soon as the refund is processed for a return, it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.

Afterpay will be notified of your refund payment accordingly. If you have a question or concern about your Afterpay order, please contact Afterpay support at info@afterpay.com

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs. Check out Afterpay’s privacy policy here.

If you have a question about your Afterpay account or order, please contact Afterpay's customer support at info@afterpay.com.







What is Sezzle?

Sezzle is a payment solution that gives you the freedom to buy now and pay later - with no interest! When you complete a purchase with Sezzle, we will process your order just like you paid in full, but you will have only paid a fraction of the cost.

 

How does it work?

 

  1. Select Sezzle as your payment method during checkout.

  2. New Sezzle customers will need to create a Sezzle account, returning Sezzle customers will need to login.

  3. Sezzle will do a soft credit check for approval of the transaction.

  4. As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal installments (typically three), each two weeks apart.

  5. Sezzle automates the remaining payments through whichever payment method is on file.

  6. No interest or processing fees are charged to you - as long as you pay everything off on time, you only pay for what you ordered!

 

Does Sezzle hurt my credit score?

 

Sezzle will not have an impact on your credit - they do not perform hard credit checks. Instead, they perform "soft checks" by reviewing your credit score as part of their risk check.

 

Is Sezzle secure?

 

Your security is of utmost importance to us too! Sezzle undergos quarterly scans and yearly audits to ensure your data is safely stored in our systems – and to maintain compliance at the highest level in the Payment Card Industry (PCI): PCI Level 1.

 

Who can use Sezzle?


To use Sezzle, you must be 18 years or older* and have a valid phone number based out of either the United States or Canada.

 

You will also need to have an email address as well as a payment method ready at checkout - we accept all major debit and credit cards, and you can also link a bank account directly. At this time, prepaid cards are not able to be used to place orders, but you can use them to pay off existing orders.

 

*You must be 19 years or older in Alabama, or if you are a ward of the state and live in Nebraska.

 

How do I sign up for Sezzle?

 

You can either sign up and get your account set up directly through the Sezzle website, or you can sign up as you check out at a merchant's site! Either option will walk you through the same signup process. 

 

To get signed up, you will need to have a working phone number based out of the US or Canada, as well as a payment method (debit/credit card or bank account) to link to your account.

 

To get signed up, click here, or to get started shopping, check out our Store Directory here!



Why was my order not approved?

 

We try to offer all applicants a simple payment plan through Sezzle, but unfortunately, we’re not always able to approve every order. Our system assesses every order individually, taking into account your available funds, outstanding orders, and the total cost of the order you’re trying to place. If you’re not approved for any reason, we’ll notify you right away.Here are a few reasons you may have been denied:

 

  1. Insufficient funds. Typically, we check to make sure you have at least 25% of the total order cost available at the time you place an order.

  2. Too new to Sezzle. The longer you use Sezzle, the better your chances of getting approved. Usually, we’re less restrictive after the first six weeks.

  3. Outstanding balance(s). The amount you owe on previous orders and the number of open orders on your account both impact your chances of being approved by Sezzle. Paying off your outstanding balances can improve your chances of getting approved.

  4. Order value. Reducing the total cost of your order, or splitting it into two or three smaller transactions, can improve your chances of getting approved.

  5. Payments linked to your account. Adding another debit or credit card to your Sezzle account helps us understand your repayment ability, which can help get you approved.

  6. Keep in mind: Just because you’re not approved today, doesn’t mean you won’t be tomorrow. Every order is unique – so keep using Sezzle!

  

If you have a question or concern about your Sezzle order, please contact Sezzle support at this link. 

You can find the Sezzle Frequently Asked Questions here






What is Klarna?

Klarna is a digital service that makes it possible to buy something now and pay it off later. You’ll get the product right away whenever you shop online and in the best of scenarios, you’ll pay nothing more. Find out more at Klarna.com See how is works here!

What are Klarna payment options?

Pay in 4 ~ Split the cost of your purchase into 4 interest-free payments, paid every 2 weeks. No interest. No catch. Just more time to pay for the things you love.

 

Pay in 30 Days ~ Start enjoying what you’ve ordered right away. Make payments online or in the Klarna app after trying the product. No interest and only pay for what you keep.

 

6 to 36 month financing ~ Klarna  transparent credit options offered in partnership with WebBank, member FDIC, give you flexible financing you need to seamlessly shop larger purchases.

Where can I find out more about Klarna?

If you have a question about your Klarna account or order, please contact Klarna’s customer support at this link.